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Quick Start


  • Set the jockey box on a secure surface, a sturdy table out of direct sunlight is ideal.
  • The regulator has been set by Blackstone Valley Brewing Supplies (BVBS) to the proper pressure for the appropriate jockey box and should only be adjusted if advised by BVBS.
  • Ensure that the faucets on the jockey boxes are in the closed position.
  • Connect all couplers to the kegs.
  • Connect the regulator to the co2 tank ensure the regulator is tightly connected to the tank valve, and turn open the co2 tank.
    (Listen and look for any visible leaks of co2, tighten as needed)
  • Flush out any remaining moisture by opening the faucet and pouring out 1/4 pint of beer. This will ensure when the ice and water are added the plate/coil chiller does not freeze.
  • PLATE CHILLER – Cover the plate completely with ice, this ensures the plate is cold. If possible drain excessive water as it accumulates. Check ice levels throughout the day, pack down and add more ice as needed.
  • COIL CHILLER – Fill the center of the coil with ice and add a mixture of water and ice 1/2 way up the cooler. A coil chiller allows more beer to come into contact with the coil. This means adding more water/ice to the cooler will make the beer colder.

Recommended plate chiller setup

Recommended coil chiller setup

Connecting Keg Couplers


Step 1. Align Coupler to the Keg Connector and push down.

Step 2. Turn and twist the coupler to secure the keg to the coupler.

Step 3. Pull out and press down on the operating handle to tap the keg.

Beer line is always connected to the top of the coupler and gas on the side.

Kegs should be kept cool and out of direct sunlight during the event. Warm kegs will cause excessive foaming when dispensing.

Troubleshooting Issues


  • No beer is flowing
  • Chill plate/coil is too cold. Ensure you have a proper mixture of water and ice.
  • Co2 tanks are turned off or the check valve on the regulator is in the off position.
  • Incorrect coupler is being used on the keg.
  • Coupler check valve ball is stuck. Check to ensure the ball bearings are moving freely in the coupler.
  • Beer is too foamy
  • Ensure you’re opening the beer faucet fully.
  • Keg is too warm – If a keg gets too warm and is chilled rapidly it will cause excessive foaming.
  • Pressure set on regulator is incorrect.
  • Co2 is Leaking
  • Check all connections at the regulator and Co2 tank, ensure there is a nylon washer between the Co2 tank and the regulator.
  • Ensure that the connection at the coupler is tight.

If you have done troubleshooting and still have issues, please contact us.